Witt Collective

HOA software for management companies

Requests stop getting lost.
Residents stop calling to ask.

One request, one shared record. Residents report it, your team handles it, and everyone sees the same update. Built around each community you manage.

Runs across every propertyNo training for residentsLive interactive demo

The gap you're actually fighting

Your team is doing the work. Residents just can't see it.

26%

of residents rate their management company a 4 or 5 out of 5, even when tickets get resolved on time.

36%

of residents say they do not feel informed about what is happening in their community.

#1

Poor communication is the most common source of HOA complaints, ahead of fees, rules, and maintenance.

Figures from Condo Control's 2026 State of Resident Experience report and widely cited HOA industry sources. The pattern is a communication gap, not an operations gap, and it is the gap this product closes.

Two front doors, one shared record

Built for the people who run the community, and the people who live in it.

The same request appears in both places at once. Your team works in a real inbox. Residents get a calm place to report and follow along.

For your team

The management workspace

One inbox across every property you manage. Everything a request needs, in one record.

  • Assign, schedule, and move a request through received, in review, scheduled, resolved.
  • Internal notes stay internal. Resident updates post to the resident. Two clearly separate lanes.
  • Overdue items surface themselves, so nothing sits ignored for three weeks.
  • Publish notices and board recaps to one property or all of them.
Open the workspace →

Opens the live demo inbox with sample properties.

For residents

The resident portal

Simple enough that people actually use it. That is the whole point.

  • Report an issue from a few preset options. No long form, no account to create.
  • Search common answers and read community documents in the same place.
  • Follow a request to resolved, so there is no reason to call the office to check.
  • Works on a phone, in plain language, with no manual.
See the resident view →

Report a sample issue and watch it update.

Shaped to each community

Not a rigid template. Configured to how your communities actually run.

Every community has its own buildings, rules, and vocabulary. The issue types, common areas, documents, and notice audiences are all set up for each property, without turning the product into something residents need training to use.

Community setupMaple Court
Issue types residents can report
Common areas
Notice language
Resident sees
Report an issue
3 issue types · 2 common areas · English
MaintenanceNoiseParking
  • Your name on it

    Each portal carries the community's or your company's branding, not a generic vendor logo residents don't recognize.

  • Documents and answers that match the community

    Rules, maintenance responsibilities, and the questions residents actually ask, loaded per property.

  • Your workflow, your statuses

    If your team uses different stages or routing, the request lifecycle bends to match how you already work.

  • Grows with the portfolio

    Add a property and it drops into the same inbox. One place, however many communities you take on.

Why it's different

The incumbents are powerful. They are also where resident adoption goes to die.

Most HOA platforms are built for the back office first. They are deep on accounting and heavy to learn, and residents quietly stop logging in. This is built the other way around.

Opened without being told to

A resident can report and check a request in under a minute. Adoption comes from the tool being the fastest option, not from a policy memo.

One record, not five channels

Email, text, voicemail, and the front desk collapse into a single tracked request. Nothing lives only in one person's inbox.

Transparent on purpose

Residents see status change in real time, so the follow-up calls that eat your team's day stop before they start.

Live demo, real workflow

See it running on a community like yours.

Walk the manager inbox and the resident portal in fifteen minutes. If it fits, we configure it to your properties from there.

Or reach out directly:add your email or booking link